Zama Milanzi

Zama Milanzi

Office Administrator and Executive Assistant

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About Me

I am highly motivated, ambitious, hard-working individual who relates at all levels with understanding and patience and this has been proven throughout my career. I’m a versatile lady, with over a decade’s worth of experience coupled with a valid driver’s license.

I show initiative when working as part of a team or alone and I can easily adapt to new situations. I have good time management skills and the ability to organize and supervise my daily work schedule independently. I am focused on delivering the agreed objectives as I understand that this is essential to attaining strategic goals of the organisation. I have a proven track record of having exceptional people skills as well as great service delivery.

Bio

Age
39
Email
mandabandaba@yahoo.com
Alternative Email
andiswe@zama-milanzi.co.za
LinkedIn
Zamandaba Milanzi
Phone
+971 (0)52-107-1576
Address
Liwan, Dubailand, Dubai, U.A.E

Professional Skills

Events Management
20 years
Diary & Calendar Management
15 years
Project Management
10 years
Entrepreneurship
10 years
Microsoft Office Suit
18 years
Travel Arrangements
12 years
Minutes Taking
10 years
HR Assistance
10 years

Work Experience

Office Assistant at Empire Entertainment
Dec, 2017 – Feb, 2019
  • Welcoming guests & screening Calls
  • Supervising the tea lady & company driver schedules, productivity and attendance.
  • Supervised all staff monthly leave accuracy.
  • Capturing and submitting expense claims on behalf of Senior Management.
  • Assisting Senior Management with internal & external communication and liaison with certain clients.
  • Managing and coordinating General Manager’s diary for meetings held locally and abroad.
  • Procurement: Purchasing & managing consumption of monthly office consumables & company stationery.
  • Events Management – Planning of all conferencing, team buildings, monthly socials, Year End Function and adhoc artist events.
  • Travel: Arranging of all aspects of national and international travel for all staff, prize package winners as well as local & international musicians & movie stars. Extensive planning and co-ordinating trips for Film Markets around the World i.e. Cannes Film Festival, American Film Market, European Film Market, Toronto International Film Festival, Comicon etc.
    • Office Administrator at Dariel Solutions
    May, 2013 – Oct, 2017
  • Developed, organized and effectively managed & maintained office operations and procedures.
  • Preparation of reports and presentations for MD.
  • Assisted MD with internal/external communication and liaison.
  • Coordinating Performance Appraisals for all Mangers bi-annually.
  • Procurement: Finding BEE compliant suppliers to use for the company as preferred suppliers.
  • Managed, coordinated and scheduled MD’s diary in terms of meetings, appointments and functions accurately.
  • Created, managed and controlled budget for office supplies, consumables and automation.
  • Planned EXCO and quarterly Board Meeting, prepared and distributed board packs timeously. Minute taking.
  • Prepared and partially presented the monthly company inductions.
  • On-boarded new staff, ensured machinery, parking tags & welcome packs were ready in time.
  • Adding new joiners to the biometric system and creating their accurate timesheet profiles.
  • Ensured weekly accurate timesheet capturing of over 100 staff.
  • Events Management – Company breakfast, Year End Function, Monthly Socials and Conferencing for all departments.
  • Managed the building and ensured issues were reported and rectified timeously by the property management company.
    • Client Liaison at SAGE (Softline Pastel Accounting)
    Jan, 2012 – Feb, 2013
  • Training sales, online, telephonically & face to face.
  • Quoting & Invoicing using Sage Evolution.
  • Handling all Pastel training queries for KZN, South Africa.
  • Ensuring all KZN Municipalities, Colleges & Business Partners that offered pastel training were trained to the most current Sage Accounting product.
  • Monthly creation of a tailored training calendar schedule, that worked for all attendees to ensure excellent customer service to all clients and the goals of the organisation were still met.
  • Online capturing of all training schedules for our Durban branch.
  • Welcoming trainees & administering their registrations.
  • Creating and dispatching candidate certificates.
    • Consultant at Call Centres International (Talk Talk Campaign)
    Jan, 2011 – Dec, 2011

    Debt collection

  • Re-instating customers direct debits (debit orders)
  • Renewing and upgrading customer’s contracts
  • Resolving customer issues in record time
  • Retaining customers looking to leave our client
  • Compiling daily and monthly reports of activities
  • Multi-tasking – Being on the phone and capturing data on client accounts
    • Managing Member at KaMbali Trading cc
    Jan, 2006 – Jan, 2011

    Accommodation (Holiday & Short term) 2008 – 2011

  • Managing our guest houses & our accommodation website.
  • Ensuring our shuttle services worked smoothly.
  • Creating amazing travel packages for tourists for summits and conferences in Durban.
  • Handling bookings & chauffer service giving clients the best travel experience in KZN.
  • Ensuring guest houses always clean, and no double bookings were made.

    • Construction 2008 – 2010

  • Budgeting and working within set budget.
  • Creating quotations & invoices for our clients.
  • Completing & submitting tender bids timeously (Government Sector).
  • Ensure skilled labour available to complete awarded contracts.
  • HR Administration & ensured wages were paid out timeously.
  • Weekly site inspection.

    • Catering & Restaurant 2007 – 2009

  • Staff supervision as well as administering salaries & wages.
  • Creating exciting menus and daily specials.
  • Creating of business opportunities with local municipalities & companies.
  • Completing & submitting tender bids.
  • Compiling all business correspondence with clients.
  • Hands on at sites we catered for.

    • Internet Café 2006 – 2009

  • Typing (CV's, letters, quotations, invoices & correspondence) on behalf of clients.
  • Creating invitations (Wedding & party) & certificates.
  • Creating business cards, profiles and assisting with business plans.
  • Offered laminating & binding services.
  • Managed the small tuck shop we opened.
  • Assisting clients with surfing the Internet.
  • Filling and faxing of all business activities for our monthly meeting.
    • Promotions Agent at Firstline Promotions, Red Cherry & Bloom Marketing
    April, 2003 – Dec, 2007

    I did promotions for various companies: Ran on and off consumption, instore, mall and outdoor activations for leading market brands such as Doritos, Heineken, Miller, Nivea, Bacardi, Smirnoff, Peter Stuyvestant, Camel, Axe Deodarant, Peroni, Kinderjoy & Nestle to name some.

    Education & Certificates

    Communication Skills Programme from The Voice Clinic
    2014
    Confidence and Improve Presentation Performance. In order to be most effective and productive for better work results.
    Minutes Taking for Secretaries & PA’s from CBM College
    2014
    Learning about various types of meetings and your activities in formal and informal meetings. Checklist the key things to arrange for a meeting. Understanding the notice of a meeting, the meeting agenda and guidelines for distribution. Understanding what people need minutes for and the importance of keeping them short and punchy. Practical minute taking skills to allow you to notate discussions, procedures and action points. Understanding common meeting jargon. Preparing different types of minutes and what you need to do differently for each of these. Distributing and following up of meeting action points
    Sales & Marketing Management from Icesa City Campus
    2006
    Knowledge and practical skills required to perform effectively in the corporate arena. Understanding of the value of sales & marketing management provide to society, and the economy at large.
    Senior Certificate from Hunt Road Secondary Schoo
    Jan, 2000 – Dec, 2004
    English, IsiZulu, Mathematics, Accounting, Economics & Business Studies.

    Contact

    +971 (0)52-107-1576
    mandabandaba@yahoo.com